Delete your iSocialize account

Delete your account in the app or on the web

1. Sign in at isocialize.me or in the iSocialize app for Android or iPhone.
2. Tap your profile picture, then tap Settings.
3. Tap Delete account.
4. Enter your password. On the web and on Android, also type DELETE to confirm. Telling us why you are leaving is optional.
5. Tap Delete my account. You are signed out on every device and we email a confirmation to your address.

On the web you can go straight to isocialize.me/settings/delete.

Signed up with Google or Apple and have no iSocialize password? Use the form below: the emailed link lets you set one, then you can delete your account in Settings.

Not signed in? Get a secure link by email

Enter the email address on your account. If it matches an account, we email that address a secure link (a password-reset email). Open the link, set a password, sign in, then go to Settings › Delete account. This form never deletes anything on its own, and it never shows whether an address has an account.

Can't sign in? Ask us by email

If you cannot sign in, or have no password, email info@isocialize.me and we will delete the account for you.

• Write from the email address on your account, with the subject “Delete my account”.
• Include your username or the link to your profile.
• We check that the account is yours and reply when it has been deleted. We never ask for your password.

Deleted straight away

• Your name, email address, phone number, birthday, address, city and status are removed from your profile. It shows as “Deleted User” and your username is released.
• Your profile, posts, comments, listings and messages are no longer shown to other members, and your profile leaves search.
• You are signed out everywhere. Your password, two-step verification, recovery codes and links to Google or Apple sign-in are removed, and Sign in with Apple access is revoked.
• Your push tokens, notifications and notification settings are deleted, and any queued emails or notifications are cancelled.

Deleted after 30 days

• Your sign-in record, sessions, one-time sign-in and verification links, two-step verification data and device records.
• Email and notification delivery records (they hold your old address), the record of which terms you accepted, and the reason you typed when you left.

What we keep

• Posts, comments, messages, listings and the photos and videos you uploaded stay hidden but are not yet erased automatically. Email us if you want them permanently erased.
• Orders, payments, refunds, wallet and payout records, for as long as tax and accounting law requires.
• Sign-in and security events and IP address history, for up to 180 days.
• Reports and moderation decisions, for as long as they are needed for safety and to meet legal duties.
• An anonymous record that the account existed (no name or email), and the reason you picked from the list, if any.
• Copies in backups may remain for a short time after deletion.