Política de Privacidade
Como coletamos, usamos e protegemos seus dados
Última atualização: 7 de junho de 2026
Esta política explica quais informações a iSocialize coleta e como as usamos.
O que coletamos: dados da conta (nome, e-mail), o conteúdo que você publica e as informações de pedidos e uso necessárias para operar o serviço.
Como usamos: para fornecer e melhorar a plataforma, processar pedidos, prevenir fraudes e nos comunicar com você. Não vendemos suas informações pessoais.
Cookies: usamos cookies e tecnologias similares para login, segurança e análise.
Compartilhamento: compartilhamos apenas o necessário com os vendedores para cumprir os pedidos e com prestadores de serviços (pagamento, hospedagem) sob as devidas salvaguardas.
Suas opções: acesse, atualize ou exclua as informações da sua conta entrando em contato pelo info@isocialize.me.
Recursos de IA: a iSocialize oferece recursos com IA — incluindo o assistente iSocialize AI e o bot de mensagens com IA — fornecidos pela iSocialize AI, um serviço da Transcend Technologies, Inc. Quando você usa esses recursos, as mensagens e solicitações que envia são processadas pelo nosso provedor de IA (os modelos Gemini do Google) para gerar respostas. Não vendemos essas informações. Consulte a Política de Privacidade da iSocialize AI em ai.isocialize.me/privacy.
Apps, devices and service providers (updated November 12, 2026): this part of the policy covers the iSocialize apps for Android and iPhone as well as isocialize.me. The Android app shows isocialize.me inside the app, so everything above applies to it too.
Crash reports (Android app): the iSocialize Android app uses Google Firebase Crashlytics to send crash and error reports, so we can find and fix problems. A report contains the error details, the device model, the operating-system and app versions and an installation identifier. It does not contain your name, email address or member ID. We use these reports only to keep the app working.
Ads and the Advertising ID (Android app): the Android app includes Google AdMob. When ads are shown, Google may use your device's Advertising ID, your IP address and how you interact with ads to show and measure ads and, where you allow it, to personalise them. Where the law requires it (for example in the EEA, the UK and Switzerland), the app asks for your consent first with Google's consent message. You can reset your Advertising ID or opt out of personalised ads at any time in your device settings (on most Android phones: Settings › Google › Ads, or Settings › Privacy › Ads). How Google uses this data: policies.google.com/technologies/ads.
Push notifications: when you allow notifications, your device gives us a push token from Apple Push Notification service (iPhone), Firebase Cloud Messaging (Android) or your browser's push service. We keep it with your account only to deliver your alerts, and remove it when you delete your account. You can turn notifications off at any time in your phone's settings or in Settings › Notifications.
Location: we estimate your approximate area (country and city) from your IP address to show local listings, prices and language, and you can choose a city yourself. Your device's precise location is used only when you tap a Nearby or “Use my exact location” control and allow your device's permission prompt; it is used while you use that feature, never in the background, and public listings and posts show only an approximate area, never your exact point. You can withdraw the permission at any time in your device settings.
Camera and microphone: the apps use the camera and microphone only when you choose to take a photo or video, record sound or go live, and your device asks your permission first. Location data (EXIF/GPS) is removed from photos you upload.
Video processing: videos you upload are processed, stored and streamed by Mux, Inc. (encoding, thumbnails and playback).
Service providers: we use service providers that process data on our behalf and only on our instructions: Cloudflare (hosting, content delivery, security and photo storage; it also tells us your approximate area from your IP address), Supabase (our database and sign-in), Mux (video), Google Firebase (Android push messages and crash reports), Apple (iPhone push messages), Amazon Web Services (email delivery), Google Analytics (usage measurement), Google AdMob (ads in the Android app), Google Gemini (AI features) and PayPal (payments, when payments are on). We do not sell your personal information.
What the iSocialize apps collect (as declared in Google Play's Data safety section). “Shared” follows Google Play's definition: it does not include service providers acting on our behalf or content you choose to make public. All data is encrypted in transit, and none of it is processed only ephemerally.
| Data type | Collected | Shared | Required or optional | Why |
|---|---|---|---|---|
| Location: approximate location | Yes | No (ads: see “Ads and the Advertising ID”) | Optional | App functionality (local listings, distance, Nearby), Analytics |
| Location: precise location | Yes | No | Optional | App functionality (Nearby, “Use my exact location”, location pickers) |
| Personal info: name | Yes | No | Required (display name) | Account management, App functionality |
| Personal info: email address | Yes | No | Required | Account management, App functionality, Communications (security, notifications, optional newsletters) |
| Personal info: user IDs | Yes | Yes (Google Analytics: member ID only) | Required | App functionality, Analytics |
| Personal info: address | Yes | No | Optional (profile, shipping) | App functionality |
| Personal info: phone number | Yes | No | Optional | App functionality |
| Personal info: other (date of birth, gender, bio) | Yes | No | Optional | App functionality |
| Financial info: purchase history | Yes (order records) | No | Optional | App functionality |
| Messages: in-app messages | Yes | No | Required to use chat | App functionality |
| Photos and videos | Yes | No | Optional | App functionality |
| Audio: voice or sound recordings | Yes | No | Optional | App functionality |
| Files and docs | Yes | No | Optional | App functionality |
| App activity: app interactions | Yes | Yes (Google Analytics, Google AdMob) | Required | Analytics, App functionality, Advertising or marketing (AdMob, when switched on) |
| App activity: in-app search history | Yes | No | Optional | App functionality, Personalization |
| App activity: other user-generated content | Yes | No | Optional | App functionality |
| App info and performance: crash logs | Yes | No | Required | Analytics (stability), App functionality |
| App info and performance: diagnostics | Yes | Yes (Google Mobile Ads SDK) | Required | Analytics, App functionality |
| Device or other IDs (install ID, push token, Firebase installation ID, Advertising ID) | Yes | Yes (Advertising ID to Google AdMob) | Required (push token optional) | App functionality (push), Analytics, Advertising or marketing, Fraud prevention |
Not collected: health and fitness, contacts, calendar, web browsing history, SMS or call logs, credit information, and race, political or religious beliefs or sexual orientation.
Deleting your account: how to delete your account and data, with or without signing in, and what is deleted and kept: isocialize.me/delete-account.